Accessibility Statement for MainStay Suites Chatanooga

 
MainStay Suites Chattanooga is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
 
 

Conformance status

 
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. MainStay Suites Chattanooga strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) on our website. While the industry is not operating from approved, regulated legislation, MainStay Suites Chattanooga  is committed to our good faith effort to follow the guidelines.

 

Feedback

 
We welcome your feedback on the accessibility of MainStay Suites Chattanooga.
 
Phone: 1+ (423) 485 – 9424
E-mail: gm.tn271@choicehotels.com
Postal address: 7030 Amin drive, Chattanooga, TN 37421, USA
 
We try to respond to feedback within 7 business days.

 

Hotel Accessibility

 

Entry

 
- Accessible entry and passage doors (Front door 41" width and room doors 32" width)
- Accessible parking spaces for cars in the self-parking facility (the ADA parking is 116” in width)
- Loading and unloading zone is 100” in width
- Van-accessible parking in the self-parking facility
- Accessible public entrance that is graded to the parking lot
- Accessible registration desk
- Wheelchair accessible elevator
 

Entrances

 
- Accessible route from the accessible public entrance to the accessible guestrooms
- Accessible route from the accessible public entrance to the registration area
- Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
- Accessible route from the hotel’s accessible public entrance to at least one restaurant
- Accessible route from the hotel’s accessible public entrance to the business center
- Accessible route from the hotel’s accessible public entrance to the exercise facilities
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible route from the hotel’s accessible public entrance to the swimming pool
 
 

Guest Rooms

 
- Accessible guest rooms with mobility and hearing-accessible features
- Adjustable showerhead
- Alarms - Visual Strobe
- Braille room numbers
- Closed captioning on televisions or closed captioning decoders
- Grab bars in guest room
- Ground floor rooms (in case of emergency)
- Lowered height of bed
- Lower countertops in washrooms
- Roll-in shower
- Tubs with grab bars
- Service support animals welcome

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